Refund Policy

Effective Date: January 01, 2026

Website: printteach.com

Contact Email: support@printteach.com

At Print Teach, we aim to provide high-quality support services and complete customer satisfaction. This Refund Policy explains how refunds and returns are handled for services and products offered through our website.

1. Service Refund Policy

We provide specialized printer services including installation, setup, troubleshooting, and repair. Refund eligibility for these services is based on the following conditions:

Full Refund: If you cancel your scheduled service at least 24 hours in advance.
Partial Refund: If our technician is unable to complete the service due to issues on our end.
No Refund: If the service was completed successfully or if the issue is caused by customer hardware, software, or misuse.

2. Product Returns (If Applicable)

If you purchase a printer or related accessory from us, the following return guidelines apply:

Return Window: Eligible products may be returned within 7 days of delivery.
Product Condition: Items must be unused, in original packaging, and include all accessories.
Non-Returnable Products: Opened ink/toner cartridges, used paper packs, or customized items unless defective.

3. Defective or Damaged Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery. After assessing the issue, we will arrange a replacement or issue a refund where appropriate.

4. Return Process

To request a return or refund:

Email us at support@printteach.com.
Include your order or service details.
Provide a clear reason for the return or refund request.
Our support team will guide you through the next steps.

5. Refund Timeframe

Once a refund is approved, processing may take 5–7 business days depending on the payment method and bank timelines.

6. Need Assistance?

If you have questions or need help regarding this policy, feel free to contact us at:

📧 Email: support@printteach.com